Transforming Financial Services with RPA: Our Collaboration with a Nigerian Tier-one Bank

Transforming Financial Services with RPA: Our Collaboration with a Nigerian Tier-one Bank

At Manifold Computers Limited, we pride ourselves on delivering innovative technology solutions that drive digital transformation for our clients. Recently, we embarked on a groundbreaking project in collaboration with Innovsol Technologies and UiPath to implement Robotic Process Automation (RPA) for a prominent financial services holding company based in Lagos.

The Challenge 

Our client, a Nigerian tier-one financial services holding company, sought to achieve enterprise-wide cost savings, improve operational efficiency, and enhance compliance with industry regulations. They recognized the need to automate repetitive, high-volume, and rule-based tasks to allow their staff to focus on more strategic and value-added activities.

Our Solution 

To address these challenges, we initiated the “RPA Implementation of 20 Processes” project. Our primary objective was to develop bots that automate 20 identified processes, streamlining operations and standardizing procedures across the organization. By leveraging our expertise in RPA, we aim to deliver measurable results and drive tangible business outcomes for our clients.

Project Methodology and Timeline 

Our team adopted the Prepare, Define, and Develop methodology to translate business objectives into actionable targets. Through close collaboration with the client, Innovsol Technologies, and UiPath, we designed a comprehensive 16-month project plan, spanning from July 2023 to November 2024.

Key Milestones and Challenges 

One of the significant milestones we achieved during the project was the completion of the Process Discovery – Design Phase. This critical step allowed us to align the automation initiatives with the client’s strategic requirements. However, we encountered challenges in ensuring a seamless fit between the discovered processes and the company’s overarching goals. Our team’s expertise and adaptability enabled us to overcome these hurdles effectively.

Measuring Success 

At Manifold Computers, we believe in setting clear success criteria to gauge the impact of our solutions. For this project, we aimed to achieve a 50% improvement in process efficiency compared to the previous state. We are proud to report that our client has provided positive feedback, expressing satisfaction with the project’s progress and the outcomes achieved thus far.

Our Expertise in Automation and Analytics 

This RPA implementation project highlights our comprehensive capabilities in Automation and Analytics. Our dedicated team of experts brings deep industry knowledge and advanced analytics proficiency to help our clients maximize value through technology.

Robotic Process Automation (RPA): We specialize in delivering cutting-edge RPA solutions that automate mundane tasks and infuse intelligent automation into enterprise processes. Our goal is to enhance efficiency and boost customer satisfaction.

Advanced Analytics: Our predictive and prescriptive analytics solutions enable organizations to extract valuable insights from their business data. By harnessing the power of analytics, we empower our clients to make informed decisions and drive productive outcomes.

Data Management: Our comprehensive data management services encompass strategy development, governance frameworks, data integration, and secure storage solutions. We enable our clients to leverage their data assets to the fullest extent.


The RPA implementation project for the Lagos-based financial services holding company exemplifies our commitment to driving digital transformation and delivering tangible results. By collaborating with our esteemed partners and leveraging our expertise in automation, analytics, and data management, we empower financial institutions to streamline operations, enhance compliance, and gain a competitive edge.

At Manifold Computers Limited, we take pride in our ability to replicate and scale similar solutions for organizations across various industries. Our proven track record and customer-centric approach position us as the trusted partner for businesses seeking to harness the power of technology and drive long-term success.If you’re ready to embark on your digital transformation journey and unlock the potential of RPA, advanced analytics, and data management, we invite you to collaborate with us. Together, we can revolutionize your operations, drive efficiency, and pave the way for a thriving future.

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